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 Eyeglass Lens Returns

  For all lens returns (other than material defects), ReplaceALens must be notified of any issue within 30 days of        receiving your glasses.

  Lenses can be returned for a full refund if they are defective or if ReplaceALens made an error.

  Lenses with material defects, such as irregular chipping, cracking, or peeling can be returned for a full refund       within one year of purchase.

  If you cannot see clearly, return options are available depending on your situation:
      1. If the prescription was incorrectly given by your doctor, we will remake your lenses at a 50% discount.
      2. If we made the lenses incorrectly based on a correctly given prescription, we will correct our mistake at no           additional cost to you.
      3. All other situations will be handled on a case-by-case basis.

  If your lenses are scratched - All of our lenses include a scratch-resistant hard coating, which is the most       protection available for plastic lenses. Scratches occur when an abrasive material touches and/or brushes against       the lens surface. Lens life is proportional to how well you take care of your lenses. Lenses cannot be returned       because of scratches.

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7800 East Iliff Avenue Suite I | Denver, Colorado 80231
Email: info@ReplaceALens.com | Phone: 800-752-5572
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