ReplaceALens is now taking additional steps to ensure the safety of our patients and employees. In addition to rigorous policies regarding facility cleaning and sick leave, the following new features make it safe and easy to order from ReplaceALens during Covid-19.
FREE Shipping Both Ways - No need to leave home ReplaceALens is offering the ability to request a FREE shipping label emailed to you that you can print, affix to a package, and then ship your glasses to us at no charge! You can also request a prepaid mailer to be sent to you to then return your glasses to us. Additionally, we ship back to you at no charge!
Eyeglass Sanitizing on Every Pair Every pair of glasses will go through the following sanitizing process prior to shipment. Our shipping and completion station will be staffed by employees wearing N95 masks and nitrile gloves. The glasses are:
1. Cleaned with 70% isopropyl alcohol. 2. Wrapped in microfiber cleaning cloth and inserted into plastic bag. 3. UV Disinfecting Light is exposed to glasses and contents. 4. Packing material and glasses are packed with paperwork. 5. UV Disinfecting Light again.
Opticians available for phone guidance ReplaceALens has increased its phone staff to providing in-depth guidance on how to replace your lenses, making it easy to order online without worry.